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FAQ
GOT A QUESTION?
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When will my order ship?Orders will ship within 3 business days. Please note that preordered and custom products may take longer to ship.
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When will my order arrive?All packages are sent as USPS first class packages. The estimated ship time is 1 week. The postal service is experiencing excess demand and delays may occur. Please note that while we do our best to ensure you orders arrive quickly, package delays are out of our control.
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Do you accept custom orders?Yes! Please submit a form here with details of your request. We will get back to you within 48 business hours.
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Do you accept returns?Yes! Please email shopbijouxbites@gmail.com or contact us here to begin the return process. All returns must be initiated within 15 days of receiving your order. To be accepted for return, all jewelry must be in its original condition.
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How should I take care of my jewelry?We recommend you remove your jewelry before sleeping, showering, swimming or exercising.
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